Refunds

Conditions of Return

To be eligible for a return, contact us within 14 days of receiving your item, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Buyer is responsible for shipping costs and items must be shipped within 21 days of delivery. Email is with the new tracking number (hello@lakeeffectcrafts.com).

There are certain situations where only partial refunds are granted (if applicable):

-Any item not in its original condition, is damaged or missing parts for reasons not due to our error 

-Any item that is returned more than 14 days after delivery.

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@lakeeffectcrafts.com.